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Terms & Conditions

Last updated: 01.01.26

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These Terms and Conditions (“Terms”) govern the provision of website design and subscription services by TAUZZI Web Design (“we”, “us”, “our”) to you (“the Client”, “you”, “your”). By purchasing or using our services, you agree to be bound by these Terms.

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1. Services

1.1 We provide website design, development, hosting, maintenance, and related services on a subscription basis, as outlined on our website and pricing pages.

1.2 Services are offered under different plans, each with specific inclusions. Details of what is included in your selected plan are displayed on our website and form part of this agreement.

1.3 Optional add-ons (“Bolt-Ons”) may be purchased in addition to your main plan and are governed by these Terms.

 

2. Contract Term

2.1 All website subscription plans are subject to a minimum contract term of twelve (12) months from the date of purchase.

2.2 The contract cannot be cancelled during the minimum term, except as required by law.

2.3 After the initial 12-month term, the subscription will continue on a rolling monthly basis unless cancelled in accordance with Section 9.

 

3. Setup Fee

3.1 A one-off setup fee is payable for all plans unless otherwise stated.

3.2 The setup fee covers initial consultation, website design, development, configuration, onboarding, and launch.

3.3 The setup fee is non-refundable once work has commenced.

 

4. Subscription Fees & Payment

4.1 Monthly subscription fees are charged in advance and billed on a recurring monthly basis.

4.2 By purchasing a plan, you authorise us to collect payments using your chosen payment method.

4.3 Failure to make payment may result in suspension or termination of services.

4.4 All prices are exclusive of VAT unless stated otherwise.

 

5. What’s Included

5.1 Your subscription includes the features outlined in your chosen plan, which may include:

  • Website hosting

  • Ongoing maintenance and updates

  • Security monitoring

  • Support and content updates (subject to fair usage)

5.2 We reserve the right to make reasonable changes to included features where necessary to improve service or maintain quality.

 

6. Fair Usage Policy

6.1 Content updates, support requests, and maintenance tasks are subject to fair usage.

6.2 Excessive requests outside the scope of fair usage may require the purchase of additional bolt-ons or may be billed separately.

 

7. Bolt-Ons & Additional Services

7.1 Bolt-ons are optional services that may include (but are not limited to):

  • Additional email mailboxes

  • SEO services

  • Additional pages

  • Marketing

  • Blog

  • Events, Booking or store added

7.2 Monthly bolt-ons may be added or removed during the contract term unless otherwise stated.

7.3 One-off bolt-ons are charged once and are non-refundable once delivered.

 

8. Client Responsibilities

8.1 You agree to provide timely access, content, feedback, and approvals necessary for us to deliver the services.

8.2 Delays caused by the Client may affect delivery timelines.

8.3 You are responsible for ensuring all content you provide is lawful and does not infringe third-party rights.

 

9. Cancellation & Termination

9.1 The subscription may not be cancelled during the initial 12-month term.

9.2 After the minimum term, cancellation requires 30 days’ written notice.

9.3 Upon cancellation or termination:

  • Your website may be taken offline

  • Hosting and ongoing services will cease

  • We are not obligated to provide website files unless otherwise agreed

 

10. Website Ownership

10.1 Ownership of the website design, code, and assets remains with SFWEB partners of TAUZZI Web Design during the subscription period unless otherwise stated.

10.2 Upon request and subject to the settlement of all outstanding fees, ownership transfer may be discussed at our discretion.

 

11. Hosting & Downtime

11.1 While we aim for maximum uptime, we do not guarantee uninterrupted service.

11.2 We are not liable for downtime caused by third-party providers, maintenance, or circumstances beyond our control.

 

12. Limitation of Liability

12.1 We shall not be liable for:

  • Loss of profits

  • Loss of data

  • Business interruption

  • Indirect or consequential loss

12.2 Our total liability shall not exceed the total fees paid by you in the preceding 12 months.

 

13. Indemnity

13.1 You agree to indemnify and hold us harmless against any claims arising from:

  • Content you provide

  • Your use of the website

  • Breach of these Terms

 

14. Intellectual Property

14.1 All intellectual property rights in tools, templates, systems, and processes used remain our property.

14.2 You are granted a licence to use the website during the active subscription.

 

15. Confidentiality

15.1 Both parties agree to keep confidential information private and not disclose it to third parties unless required by law.

 

16. Force Majeure

16.1 We shall not be liable for failure or delay caused by events beyond our reasonable control.

 

17. Amendments

17.1 We may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated Terms.

 

18. Governing Law

18.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

 

19. Contact Information

TAUZZI partner by SFWEB
Email: sales@tauzzi.com
Website: www.tauzzi.com

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